Terms of Use

Last updated: February 2026

1. Service Description

APEX Regulation Guide is a regulatory research platform that provides access to UAE building codes and regulations. The service is intended as a decision-support tool for architects, engineers, and construction professionals. APEX Regulation Guide does not provide legal or engineering advice.

2. Subscription & Billing

  • All subscriptions are billed in advance on a monthly or yearly basis.
  • Monthly subscriptions automatically renew each month until cancelled.
  • Yearly subscriptions automatically renew each year until cancelled.
  • You may cancel your subscription at any time through your account dashboard.
  • Upon cancellation, your access continues until the end of your current billing period.

3. Education Plan

🎓 Free for Students & Faculty

APEX Regulation Guide offers free access to students and faculty members at accredited educational institutions.

Education Plan eligibility and terms:

  • Eligibility: Must register with a valid university email address (.edu, .ac.ae, .edu.ae, or other recognized academic domains)
  • Verification: Email verification is required to activate Education Plan benefits
  • Usage: Education Plan is for academic and learning purposes only, not commercial use
  • Features: Includes unlimited searches, AI Assistant access (100 queries/day), and PDF downloads
  • Watermark: PDF exports include "Educational Use Only" watermark
  • Duration: Access continues as long as your university email remains valid and verified
  • Restrictions: May not be used for commercial projects, consulting work, or resale
  • Termination: We reserve the right to revoke Education Plan access if terms are violated

Supported institutions include universities in UAE (AUS, AUD, UAEU, Khalifa University, etc.) and international academic institutions.

4. Refund Policy

No Refunds Policy

All payments are non-refundable. We do not provide refunds or credits for:

  • Partial subscription periods
  • Unused time on your subscription
  • Downgrade from a higher-tier plan
  • Subscription cancellations

We encourage you to use the free tier to evaluate our service before subscribing.

5. Acceptable Use

You agree not to:

  • Share your account credentials with others
  • Resell or redistribute content from APEX Regulation Guide
  • Use automated tools to scrape or download content in bulk
  • Attempt to circumvent usage limits or security measures
  • Use the service for any illegal purpose

6. AI-Powered Features

APEX Regulation Guide uses artificial intelligence technologies from OpenAI and Google to provide search and analysis features:

  • Semantic Search: Powered by OpenAI embeddings for accurate regulation matching
  • AI Assistant: Uses OpenAI GPT-4 and Google Gemini for regulatory interpretation
  • Data Processing: Your queries are processed by third-party AI providers (OpenAI, Google)
  • No Training: Your queries are not used to train AI models per provider policies

AI-generated responses are for informational purposes only and should be verified with official sources.

7. Disclaimer

APEX Regulation Guide provides regulatory information for reference purposes only. While we strive for accuracy, we do not guarantee that all information is complete, current, or error-free. Users should always verify information with official sources and consult qualified professionals for legal or engineering decisions. APEX Regulation Guide is not affiliated with any UAE government entity.

8. Limitation of Liability

To the maximum extent permitted by law, APEX Regulation Guide and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

10. Contact

For questions about these terms, please contact us:

RAVENCORD OÜ

Register No: 17088619

D-U-N-S® No: 536440446

Ehitajate tee 110, Tallinn, 13517, Estonia

Phone: +45 71 35 29 44
General: office@ravencord.com
Technical: tech@ravencord.com